Failed to download capture

This topic contains 3 replies, has 2 voices, and was last updated by admin 3 weeks, 3 days ago.

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July 22, 2025 at 6:35 pm #6320 Reply

Joe

Hi,
I’m using a cannon 1500d I’ve tried multiple resolutions but when in camera settings the live stream shows the image but when I try to capture image I get the following error
Serious Error: Capture Error: Failed to download picture

July 22, 2025 at 6:41 pm #6327 Reply

admin
Keymaster

Hello,
The cannon 1500d is not supported (https://www.phoyosystem.com/photo-booth-software/#supported-cameras).
Even if some unsupported cameras may work.
Regards

July 24, 2025 at 9:10 am #6331 Reply

joe

In that case could you recommend some budget webcam with confirmed support so i can purchase one thank you.

July 24, 2025 at 9:30 am #6335 Reply

admin
Keymaster

Hello,
Eg: Logitech C270/C920.
Regards
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